Frequently Asked Questions
Can I Collect My Package?
You are more than welcome to collect any product you have ordered at our collection points in Hermanus or Stellenbosch.
Collection Instructions will be sent to your provided phone number.
What Courier Companies Do You Use?
We use the following companies to deliver your packages:
- The Courier Guy
- Pudo (Locker to Locker and Door to Door)
How Do I Pay?
We accept any credit and debit card payments using YOCO. We also accept traditional EFT payments at checkout.
When Will I Receive My Order?
Orders will be sent out within 24 hours of payment and will arrive in 1 to 3 business days. To track your order, go to the following links:
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Are you South African Based?
We are a proudly South African based company, situated in the Western Cape. We send out packages nationwide.
Can I buy in bulk or get a bulk Discount?
Buying products in bulk is more than possible and to arrange bulk discount and stock checks, send us a email or WhatsApp and we will provide a discount code.
Do you have more products that are not on the website?
We have many more products that are not on the website, spanning over multiple industries and 40 plus suppliers. Contact us with the products you are interested in and we will arrange the rest!